Privacy Policy
This Privacy Policy explains how Innovyasa Technologies Pvt Ltd ("Innovyasa", "we", "us") collects, uses, stores and discloses personal data in accordance with applicable Indian law, including the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.
Personal data we collect
- Account and contact information (name, email, phone, address).
- Payment and billing details processed by our payment partners.
- Usage data and technical information (IP address, device, logs).
- Communications and user-generated content (messages, support requests, forum posts).
Why we process data
We use personal data to provide our services, manage your account, process payments, provide support, improve our products, send relevant communications and comply with legal obligations.
Legal basis & Indian law
Our processing is based on consent, contractual necessity, legitimate interests and compliance with legal obligations. We process personal data in line with the Digital Personal Data Protection Act, 2023 and relevant provisions of the Information Technology Act, 2000 (including Sections 43A and 72A relating to security and confidentiality of data).
Data retention
We retain personal data only as long as necessary for the purposes outlined and to comply with legal retention requirements. Retention periods vary by data type; account records and transaction data are kept for statutory audit and tax purposes.
Security
We implement industry-standard technical and organizational measures to protect personal data. No method of transmission or storage is 100% secure; if a breach affecting your personal data occurs we will notify affected users and authorities as required by law.
Your rights
Under Indian law you may have rights to access, correct, update, port or delete your personal data, and to withdraw consent where applicable. To exercise these rights or raise a concern contact our Grievance Officer (details below).
Grievance officer & contact
Grievance Officer: Grievance Officer, Innovyasa Technologies Pvt Ltd
Email: legal@innovyasa.com
Phone: +91 9492030578
International transfers
We may transfer personal data to third parties located outside India (e.g., cloud providers). Where transfers occur we rely on appropriate safeguards and legal mechanisms to ensure adequate protection.
Changes to this policy
We may update this policy. Material changes will be notified via the website or by email. Check the effective date at the top of the page.
For more details or to exercise your rights, please contact us via the Contact page or email legal@innovyasa.com.